The Section 8 Program is a Federal Program that offers a range of sub-programs for the benefit of low-income families. The sub-programs are the following: -Voucher Program -Offer safe and adequate housing to low-income families, providing them with a rental subsidy so that they can rent a property in the private market. -Family Self Sufficiency Program Reduce the number of low-income families, beneficiaries of economic assistance and with Section 8 housing assistance, by helping them to purchase a home. This is achieved through opportunities in education, job training, counseling and other forms of social service assistance necessary to achieve economic independence.

In this department, all contracts for services provided to the municipality are prepared and sent to the Comptroller's Office, such as: professional and artistic services, leasing of municipal properties, machinery and equipment, as well as solid waste, section 8, among others. In addition, work is done with the auction area, as provided for in laws and regulations. The Municipal Secretary Department is also the custodian of all documents originating in the different municipal departments. In addition, they maintain the inventory of public documents with their updated amendments. On the other hand, they are responsible for preparing the lists of disposition of public documents.

The Human Resources Office is responsible for ensuring the use and improvement of the capabilities and skills of our employees, governed by the principles of equity, justice, efficiency and productivity, in order to facilitate and support the work of the other administrative and operational units. The functions performed by this Department are: -Advising the Mayor, municipal officials and employees on the procedures, rules, laws and regulations applicable to the administration of Human Resources. -Managing and maintaining updated job classification plans and salary structures, belonging to the career and trust services of the municipality. -Receiving, studying and classifying job applications. Working with staff appointments, promotions, reclassifications, transfers, layoffs and dismissals. -Implementing and executing a training plan for municipal staff. -Organizing and safeguarding employee files, such as: personnel, retirement, assistance and medical records. -We certify payrolls and all information related to municipal employees, including calculations of accumulated and used licenses.

The Recreation and Sports Department has as its fundamental purpose to provide our town of Arroyo with the necessary sports services to improve the quality of life of the citizen. Its mission is to offer sports opportunities for the creation and training of new athletes. The functions carried out in this department are: organizing and coordinating sports events of the Municipality, maintenance of all recreational and sports facilities, developing programs that improve the quality of life of the people of Arroyo and plans that promote the well-being of youth and also contribute to the improvement of the physical, mental and emotional health of our community.

The Planning and Development Office This office advises the mayor on the planning and development of permanent works and improvements and is responsible for the implementation of the municipality's land use plan.

The Federal Programs Office serves as a link between the funds offered by the Federal Government and the Municipality of Arroyo. Its main purpose is to assist low-income people with programs and services to improve their quality of life. This office administers CDBG (Community Development Block Grant) and Section 8 Funds through the Office of the Commissioner for Municipal Affairs. These funds offer the following services: Housing Rehabilitation, Housekeeping, Economic Development Projects and Community Development, among others. Section 8 is a program that offers subsidies for property rentals to low-income families. In the Federal Programs Office, Federal and State proposals are prepared requesting funds for the Municipality.

The Municipal Office for Community and Faith-Based Initiatives is an ally in the effort to help different organizations carry out strategies to contribute to the improvement of our quality of life. At the same time, it encourages the development of social service programs through public education, dissemination and guidance on the resources and aid available under the law. This office has the purpose of guiding, educating and being a facilitator for third sector organizations to obtain federal and state funds through proposals and in this way they can carry out and carry out their social projects. Services offered: Coordinates technical assistance and training to non-profit organizations in their administrative strengthening and organizational development to achieve the expansion of their services and the achievement of their organizational self-sustainability. Evaluates requests for assistance to different faith-based and community-based entities.

The Municipal Office for Emergency Management has the mission of protecting lives and property from risks and dangers to which our population may be exposed in emergency situations or disasters such as: hurricanes, earthquakes, tsunamis, tidal waves, landslides, floods and tropical storms. One of the purposes of Emergency Management is to provide the necessary services in the fastest and most effective way to our citizens. The services offered by the Office for Emergency Management are: -People are guided on the shelters to be used, and citizens are kept informed about the progress of the emergency. -Situations such as: power problems, areas without water, landslides on roads, fires, affected residences, etc. are coordinated with other agencies. -Talks are offered in schools, churches, CERT groups and Communities on: first aid, earthquakes, hurricanes, tsunamis, floods and natural disasters. -Surveillance and security are provided at activities such as marathons, charity events, school game days, and bike rides. -Guidance is provided at schools, public and private residential homes, foster homes, public and private institutions on evacuation drills. -Car accidents are attended to. -Assist in the search for missing or lost persons in mountainous or urban areas. -Participation in health fairs, where educational information is provided to citizens. -Trees that have fallen on public and residential roads are cut down. -Establishments are inspected and their operational emergency plans are evaluated.

The Finance Department is responsible for providing adequate and necessary financial information for efficient municipal administration. Our goal is to maintain the accounting of public funds managed by the municipality in accordance with current laws and regulations. This department consists of the following divisions: – Purchasing Office – Pre-inspection Office – System Office – Pay Office – CRIM Office – Collection Office – Property Office – Accounting Office The collections imposed by ordinances are received through the Collection Division, including the collection of Patents, collection of the Municipal Sales and Use Tax (IVU), Construction Taxes, Contributions on Properties, among others. In our effort to provide you with more and better services, the Municipal CRIM Office has been established. Our staff will gladly attend to your claims and provide you with the necessary technical support in cases of appraisals, segregations, requests for exemption and others.

The Municipal Revenue Collection Center (CRIM) is a municipal entity created in 1991 as part of the Municipal Reform process to bring municipalities closer to the administration of their main sources of income, vital for the financing of the services they offer and their operations. Likewise, with the creation of the CRIM, the administration of the Municipal Property Tax Law of 1991 was delegated to it, on behalf of the municipalities. The CRIM provides fiscal services on behalf of the municipalities and as a municipal agency has the responsibility of notifying, assessing, collecting and distributing public funds from different sources provided by law. In addition, it is responsible for updating and keeping the Real Property Registry of Puerto Rico up to date. Prior to 1991, municipal finances were mainly supported by property taxes and the subsidy provided by the State. Both sources of income were controlled by the Central Government through the Department of the Treasury. The municipalities were not satisfied with the work done by the Department of Finance, especially with regard to the collection of property tax. They also understood that part of the process of obtaining greater autonomy was related to achieving greater control over their main sources of income. With the support of the two organizations representing the municipalities, the Executive presented the necessary legislation that created the CRIM. Although Law No. 80 was approved on August 30, 1991, the CRIM began operations on July 1, 1993. During the period between August 1991 and July 1993, the CRIM was created and its administrative and operational structure and the mechanized systems necessary for the management of the tax, personal and real estate database were organized. The CRIM has 9 Regions in addition to the Central Office. Services offered: MUNICIPAL CRIM OFFICES a. Personal property tax returns are filed. b. Certificates of debt or non-debt and account statements are provided. c. Payments are received and applied. d. Reviews and audits of personal income tax returns are performed. e. Appraisals of properties and improvements are performed.

The Municipal Office for Community and Faith-Based Initiatives is an ally in the effort to help different organizations carry out strategies to contribute to the improvement of our quality of life. At the same time, it encourages the development of social service programs through public education, dissemination and guidance on the resources and aid available under the law. This office has the purpose of guiding, educating and being a facilitator for third sector organizations to obtain federal and state funds through proposals and in this way they can carry out and carry out their social projects. Services offered: Coordinates technical assistance and training to non-profit organizations in their administrative strengthening and organizational development to achieve the expansion of their services and the achievement of their organizational self-sustainability. Evaluates requests for assistance to different faith-based and community-based entities.

The Internal Audit Office's mission is to audit transactions of public funds and property with independence and objectivity to determine that they have been carried out in accordance with the law, establish and improve internal controls, advise the mayor and directors of administrative units on matters of fiscal and operational procedures, promote the effective and efficient use of our resources for the benefit of our people. Its vision is to be a model of public administration for our people and, through the excellence of our human resources, restore the trust of our people in public servants committed to serving our people.

The main purpose of the Citizen Assistance Department is to provide low-income citizens with the necessary assistance for a better quality of life. The assistance processed by the Citizen Assistance Office is: -Payment for utilities: such as water, electricity, for reconnection of electricity and water -Construction materials -Payment for medicines, treatments, glasses and medical equipment -Educational, cultural and sports trips. -Funeral -Orientation and referrals related to assistance -Link between federal, state, municipal agencies, private and non-profit institutions. *As long as you qualify within the income parameters. “Call for Orientation”